Support Center

DexBase Support

Need help with DexBase? We're here to help.

Getting Started

Download DexBase from the "Download on the App Store" button to begin. Once inside, you can start organizing your Pokémon TCG collection through the Pokédex-style experience.

Account & Login

  • Verify the email address used to register.
  • Try signing out and signing back in.
  • Check your internet connection.
  • If the problem continues, contact support.

Collection Tracking

DexBase is designed to help you track your Pokémon TCG collection. Browse the Pokédex and mark the Pokémon and cards you've collected to see your progress.

Report a Problem

Use the form below to report a bug or technical issue. Include as much detail as possible so we can help you faster.

Send a Message

Fill out the form and your email client will open with your message addressed to the DexBase support team.

Feature Requests

Have an idea to improve DexBase? Send your suggestions to binderbuddyllc@gmail.com.

Still need help?

Email the DexBase support team and we'll get back to you.